Sometimes Chromebook problems can be caused by a poor internet connection, or too many devices using the internet at the same time. Click the time in the bottom-right corner of your screen.Turn your chromebook off and on, so you are starting from a clean slate.Clear your browsing data, which includes the cache and cookies.In particular, if you have installed an ad-blocking extension, disable or uninstall it and see if the problem is resolved.Uninstall or disable Chrome extensionsyou're no longer using (you won't be able to uninstall some of your extensions, which are managed by the District).Close extra Chrome windows and tabs when you aren't using them.

Our chromebooks work best if they are only doing one or two things at a time. Step 4: Update the Chrome Operating System.Chromebook freezing, or the trackpad / mouse not moving.Web pages not loading, or loading too slowly.Sound problems in Zoom, such as sound stopping and starting, or the volume being too quiet.Video problems in Zoom, such as the camera not working or your video freezing.Here are some recommended steps to take if your Chromebook is not working well. Modified on: Wed, 6 Oct, 2021 at 10:50 AM Solution home General Device Support for Families Troubleshooting Chromebook Problems

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